Terms & Conditions 

PERMANENT JEWELLERY
Terms & Conditions 

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• By purchasing or receiving a Permanent Jewellery service from Gioia Jewels, you acknowledge and agree to the following terms and conditions:​

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• 1. Sales Policy

• All sales are final. Gioia Jewels does not offer refunds under any circumstances.

• Exchanges only may be offered for defective items within 7 days of your appointment, and only at our discretion. Proof of defect is required.

• No exceptions will be made for change of mind, incorrect fit, damage after wear, or any other reason.

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• 2. Understanding Permanent Jewellery

• Gioia Jewels’ pieces are semi-permanent: they are designed to be worn continuously but can be removed if necessary or may break at any time.

• These are not tattoos. They are physical jewellery pieces and should be treated like any other fine jewellery.

• Like all jewellery, they are subject to wear, tear, and breakage depending on your lifestyle and care.

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• 3. Breakage & Repairs

• If your jewellery breaks within 2 months of your appointment date, we offer one free re-weld/fix.

• If your jewellery breaks after 2 months, a $30 repair fee will apply.

• Gioia Jewels is not responsible for damage due to misuse, accidental pulling, snagging, or exposure to harsh environments.

• All repairs are subject to availability and must be booked in advance 

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• 4. Care Instructions

• Avoid exposing your jewellery to chemicals, lotions, perfumes, and chlorinated or salt water.

• Refrain from wearing it during high-impact activities or in situations where it may snag or pull.

• Treat your permanent jewellery as you would any delicate, fine jewellery item.​

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  Gioia Academy – Course Terms & Conditions

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      1.    Payment & Enrollment

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      •    Full payment is required to secure a place in any course.

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      •    Payment can be made via bank transfer, cash, or as otherwise agreed at the time of booking.

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      2.    No Refund Policy

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      •    All courses are non-refundable. Once payment is made, it confirms acceptance of the course. 

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      •    This policy applies regardless of attendance, cancellations, or changes in personal circumstances.

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      3.    Course Delivery

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      •    Courses are delivered as advertised, either 1:1 or in group format, and may include hands-on practical instruction, demonstrations, and guidance.

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      •    While every effort is made to cover all advertised topics, the pace of the course may vary depending on the student’s learning progress and practical skill development.

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      4.    Support & Additional Practice

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      •    If a student encounters difficulties or requires extra practice after attending a course, free follow-up/practice sessions may be provided at the instructor’s discretion.

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      •    Students are encouraged to communicate any issues promptly so additional guidance can be arranged.

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      5.    Equipment & Materials

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      •    Any equipment or materials provided during the course are included in the course fee.

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      •    If any items are found to be faulty or damaged, the Academy will replace them where possible.

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      6.    Liability

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      •    Students are responsible for following all safety instructions and guidelines provided during the course.

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      •    The Academy is not liable for any misuse of equipment or personal injury resulting from failure to follow instructions.

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      7.    Acknowledgement

•     •    By enrolling in a course, students acknowledge that they have read, understood, and agreed to these Terms & Conditions.